Course ID: AD-01

The 30 Pillars of Office Operations.

Mastering the backbone of business: corporate coordination, digital agility, and facility management for high-growth teams.

Module 01

Corporate Coordination

10 Lessons • 15 Mins

01

Calendar Management

Master "White Space" logic. Avoid back-to-back meetings. Ensuring executives have 15-minute buffers prevents burnout and keeps the daily schedule fluid.

02

Action-Oriented Minutes

Don't record everything. Focus on Decisions Made and Action Items. Assigning owners and deadlines to every note ensures office accountability.

03

Travel Pack Coordination

Create comprehensive travel dossiers. Include flights, hotel maps, and local weather. Anticipating delays with backup options is the mark of a pro admin.

04

Vendor Relations

Maintain a Preferred Vendor List. Building strong relationships with couriers and suppliers ensures priority service during high-pressure emergencies.

05

Front-Desk Protocol

You are the face of the company. Master the "3-Second Greeting" to make every visitor feel prioritized the moment they step into your physical space.

06

Corporate Etiquette

Understand the hierarchy of introductions and digital communication manners. High-level professionalism is the silent engine that keeps teams cohesive.

07

Strategic Call Screening

Learn to identify time-wasters versus high-value calls without being abrasive. Your primary job is protecting the executive's time and mental focus.

08

Logistics Logic

Understand cost versus speed for courier services. Mastering tracking systems ensures that sensitive documents are never "lost" in the system.

09

Departmental Bridge

Act as the neutral liaison between HR, Finance, and Sales. Clear, unbiased communication prevents office friction and speeds up cross-team approvals.

10

Email Thread Mgmt

Use subject tags like [URGENT] or [INFO ONLY]. Helping others prioritize their inbox makes you an indispensable asset to a busy leadership team.

Coordination Complete.

You have mastered the human elements of coordination. Next, we scale your efficiency with Digital Workflows.

33%

Module 02

Digital Workflow Mastery

10 Lessons • 20 Mins

11

File Hierarchy

Implement standard naming: [YYYY-MM-DD_Project_v1]. Clean cloud architecture saves hours of searching later.

12

Workspace Power

Master Google/Office shortcuts. Small automations in Sheets and Docs save days of labor over a fiscal year.

13

Data Integrity

Accuracy over speed. Use double-check systems for sensitive client or financial data entry to avoid costly errors.

14

Version Control

Ensure the team only uses the "Live" version. Archive old drafts immediately to keep everyone on the same page.

15

E-Signature Flow

Master tools like DocuSign. Fast digital signatures significantly speed up corporate approval cycles.

16

Privacy & GDPR

Understand data protection basics. Never share contact details without verified internal authorization.

17

CRM Navigation

Learn to pull reports and update records. Clean data is the pulse of any high-performing sales organization.

18

Info Security

Use password managers. Avoid sharing credentials via email. Admin accounts are high-value targets for hacks.

19

Sheet Formatting

Use Conditional Formatting to turn raw data into readable dashboards for executive reviews.

20

Auto-Reminders

Automate alerts for license renewals and contract expirations so nothing ever "falls through the cracks."

Module 03

Optimization & Facility

10 Lessons • 15 Mins

21

Reorder Systems

Implement Reorder Points. Never wait until the printer is out of ink to buy more. Predictable supply chains mean a predictable office environment.

22

Eisenhower Matrix

Use the Urgent vs. Important framework to manage your daily task list. Stop reacting to "loud" tasks and focus on high-impact operations.

23

Facility Checklists

Create weekly audits for office health: AC servicing, water supply, and lighting. A functional physical space is the root of team productivity.

24

Petty Cash Transparency

Track every rupee. Match digital logs with physical receipts to ensure 100% audit-readiness at any given moment.

25

Time-Blocking Logic

Separate "Deep Work" (Reporting) from "Reactive Work" (Calls). Controlling your schedule prevents you from becoming a bottleneck to the team.

26

Safety Leadership

Know the fire exit and first aid protocols. As an admin, you are the designated leader during facility emergencies or evacuations.

27

Disaster Readiness

Maintain digital backups of all physical contracts. If the office has a fire or leak, the company's legal foundation must remain intact.

28

Standardized Expenses

Create a clear receipt submission rule for staff. Standardized formatting prevents finance bottlenecks and speeds up employee reimbursements.

29

Shared Space Management

Manage conference rooms with digital transparency. Preventing double-bookings reduces workplace friction and maintains a professional atmosphere.

30

Operational ROI

Measure success by Task Turnaround Time and Office Efficiency. Prove your value with data-driven results that save the company money.

Operations Ready?

Verify your expertise in office administration and claim your Sariga Academy Professional Recognition certificate.

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